Admin Packeta Verified Official

If you do not use an API connection (e.g., Shoptet, Shopify, WooCommerce), you can create shipments manually:

Before logging in, you must have a signed contract with Packeta. Once approved, you will receive: admin packeta

Master the Packeta Admin Panel: A Complete Guide for E-commerce Success If you do not use an API connection (e

Manage your billing addresses , set up bank details for Cash on Delivery (COD) payouts, and review monthly invoices. The price is calculated based on the greater

| Issue | Solution | | :--- | :--- | | | Ensure weight is in KG and dimensions in CM. The price is calculated based on the greater of actual weight vs. volumetric weight. | | Customer didn't receive SMS | Check if the phone number in the system includes the country code (e.g., +421 or +420). You can trigger a manual re-notification in the shipment details. | | Parcel stuck in "Created" status | This means the label was printed, but the parcel was never scanned by a courier. Verify the pickup was scheduled or if the parcel was physically handed over. | | Wrong COD Amount | You can edit the COD amount in the Admin until the parcel is handed over to the courier. After that, changes are difficult. |