Employee relations refers to the ongoing efforts of a company to manage the relationship between employers and employees. Effectively navigating these individual and collective interactions is critical for boosting productivity and reducing turnover. The Anatomy of an Employee Relations Episode
A disciplinary hearing is the archetypal Employee Relations episode.
A positive employee relations climate is not the absence of conflict, but the cumulative result of thousands of successfully navigated episodes where fairness, voice, and respect were maintained. The "episode" is the building block of the "relationship."