Technology policies at NYC Health + Hospitals change frequently. Always refer to the official NYCHHC Information Security Policies document or your direct IT liaison for the most current remote access procedures.
For the best performance, the system utilizes . While you can use a web browser, installing the VMware Horizon Client offers superior features and stability. epicremotedesktop nychhc
Here is everything you need to know about accessing Epic remotely within the NYCHHC ecosystem. Technology policies at NYC Health + Hospitals change
: If you are locked out or need a password reset, contact the Enterprise Service Desk at 1-877-934-8442 (877-WE-IT-HHC). While you can use a web browser, installing
Specific URLs and login procedures change frequently for security reasons. Always refer to your official NYC Health + Hospitals orientation materials or the employee intranet for the most current links.
NYC H+H uses a secure gateway to allow remote connections. There are generally two ways to access Epic remotely: