To unblock a sender in Outlook, you must remove their email address or domain from your list . Once removed, their future messages will no longer be automatically redirected to your Junk Email folder. Unblocking in New Outlook and Outlook on the Web
| Issue | Likely Cause | Solution | |-------|--------------|----------| | Sender still goes to Junk after unblocking | Sender is also blocked at the server/domain level (Exchange admin rule) | Contact your IT administrator to check organization-level block lists. | | "Unblock" option is grayed out | Sender is not actually blocked; may be a rule moving their emails | Check in Outlook settings for any auto-delete or move rules. | | Emails from unblocked sender are missing | Past emails were permanently deleted | No recovery possible unless backup exists; future emails will arrive normally. | how do you unblock someone on outlook email
The purpose of this report is to provide clear, actionable instructions for unblocking an email address or domain in Microsoft Outlook. Blocking a sender moves their emails to the Junk folder; unblocking restores normal delivery to the Inbox. To unblock a sender in Outlook, you must