If your organization has migrated, you must install and configure the Intergraph Smart Licensing Installation and Setup to resolve legacy SPLM errors. When to Contact Support
If these steps do not resolve the issue, it is recommended to:
Because the server still shows the license as "borrowed," it refuses to issue a new one to other users, even though the original user is no longer using it.
This error is distinct from a simple network timeout (which would be Error 7501) or a “no licenses available” error. Error 7502 explicitly points to a . The server is effectively telling the client: “I hear you, but I cannot verify that you are authorized to speak to me.”
SPLM allows users to borrow a license for offsite work. When a license is borrowed, the server decrements the available count and creates an entry in its database tagging that specific license to a specific user or machine for a set duration.
If your organization has migrated, you must install and configure the Intergraph Smart Licensing Installation and Setup to resolve legacy SPLM errors. When to Contact Support
If these steps do not resolve the issue, it is recommended to:
Because the server still shows the license as "borrowed," it refuses to issue a new one to other users, even though the original user is no longer using it.
This error is distinct from a simple network timeout (which would be Error 7501) or a “no licenses available” error. Error 7502 explicitly points to a . The server is effectively telling the client: “I hear you, but I cannot verify that you are authorized to speak to me.”
SPLM allows users to borrow a license for offsite work. When a license is borrowed, the server decrements the available count and creates an entry in its database tagging that specific license to a specific user or machine for a set duration.