If you are trying to use AnyDesk from an office, school, or library, the network administrator may have blocked the specific ports that AnyDesk uses. This is common in corporate environments to prevent data leaks.
: If the error persists, uninstall AnyDesk and manually delete the AnyDesk configuration folder located at %appdata%\AnyDesk before reinstalling. Configure firewalls for AnyDesk why anydesk is not connecting to network
AnyDesk primarily uses TCP port 80 (HTTP) and 443 (HTTPS) for initial connection setup, and ports 40000–60000 for direct peer-to-peer data transfer. Some restrictive networks (public Wi-Fi, office firewalls) block these high ports. If you are trying to use AnyDesk from
Ensure and "Set time zone automatically" are toggled On . Click "Sync now" to force an immediate update. 3. Check Network and Server Status Before modifying complex settings, verify the basics: Configure firewalls for AnyDesk AnyDesk primarily uses TCP
AnyDesk runs as a background service on your computer. If this service crashes or is stopped manually, the software will open but cannot connect to the network.
Using an old version of AnyDesk can cause protocol mismatches, preventing you from connecting to devices running newer versions.