Nequi Block «PREMIUM × GUIDE»

| Problem | Quick Fix | | :--- | :--- | | Wrong password (login block) | Wait 15–60 min | | Wrong transaction PIN | Video call inside app | | Account frozen (suspicious) | Chat support in app | | Card blocked (lost) | Request new card in app | | Card blocked (wrong PIN at ATM) | Change PIN in app (or get new card) | | Identity verification required | Upload cédula + selfie |

To prevent future blocks and secure your money, follow these best practices: Nequi - Payment Methods Encyclopedia - PayU Global nequi block

If your account is blocked, follow these standard recovery steps: | Problem | Quick Fix | | :---