Obținerea certificatului de cazier judiciar pentru persoană fizică

Cea mai eficientă metodă de a obține cazierul este prin platforma hub.mai.gov.ro .

The digitization of public services in Romania has significantly transformed administrative procedures, including the issuance of criminal record certificates (cazier judiciar). This paper examines the online scheduling system ("Programare Cazier") implemented at the Dej Local Police Department (Poliția Municipiului Dej). Focusing on accessibility, efficiency, and legal compliance, the study analyzes the procedural workflow, technical requirements, and user satisfaction. Findings indicate that while the system reduces waiting times and bureaucratic friction, challenges persist regarding digital literacy and server capacity during peak demand.