The most common mistake professionals make is trying to talk the client out of their anger using logic. Logic is the antidote to confusion, not emotion. When a client is spiraling into acrimony, they are operating from the amygdala—the brain’s threat detection center—not the prefrontal cortex.
If a client is disrespectful or aggressive, address it immediately. 4. When to Fire an Acrimony Client acrimony client
Sometimes, firing a client means walking away from unpaid hours to protect your sanity. 5. Protecting Your Well-being and Reputation The most common mistake professionals make is trying