Miradore Remote View -

| Limitation | Details | |------------|---------| | No remote control | Only viewing, no tapping/swiping from admin side | | iOS restrictions | Cannot view secure entry fields (passwords, credit cards) | | Android work profile | Can only view work profile apps, not personal container (BYOD) | | No Windows support | Remote view unavailable for Windows devices | | User must be active | Device locked/sleeping? Request may not go through | | Bandwidth | Requires ~200–500 kbps stable connection |

| Feature | Miradore Remote View | TeamViewer (MDM) | VMWare Workspace ONE | |---------|----------------------|------------------|----------------------| | Remote view | ✅ | ✅ | ✅ | | Remote control | ❌ | ✅ (Android only) | ✅ (Android/Windows) | | iOS supervised support | ✅ (view only) | ✅ (view only) | ✅ (view + limited control) | | Session recording | ✅ | ✅ | ✅ | | Price point | Low (starts ~$2/device/mo) | High | High | miradore remote view

| Problem | Solution | |---------|----------| | Remote View option grayed out | Check plan (Premium/Enterprise) & device platform | | User never gets prompt | Ensure Miradore Management app is running & notifications enabled | | Session starts but screen is black | iOS: user must start screen recording from control center; Android: grant overlay permission | | High latency | Check both networks; reduce device resolution if possible | | Session disconnects frequently | Firewall blocking WebSockets (port 443, wss://*.miradore.com) | | Limitation | Details | |------------|---------| | No