Open the Control Center and navigate to the 'Support' tab to check for the latest software version.
Sometimes, the PDCC requires administrative privileges to send commands to other programs. 3. Poor Audio Quality
: For wireless models, ensure both the microphone and the AirBridge/docking station are connected during the update to avoid "bricking" the device. 📖 User Guides & Documentation
: After installing the SpeechMike Air, run the Dragon “Audio Setup Wizard” and select the microphone as your input source.
| Symptom | Likely Cause | Solution | |---------|--------------|----------| | No audio input | Wrong input device selected | Set “SpeechMike Air” as default recording device in OS sound settings. | | Buttons don’t work in Dragon | Missing button mapping | In SpeechControl, load the “Dragon NaturallySpeaking” profile. | | Intermittent disconnection (DECT) | USB port power saving | Disable “USB selective suspend” in Windows Power Options. | | Mic not charging | Faulty cable or battery | Replace batteries (DECT models) or test with another USB cable (Bluetooth models). | | Pairing lost after reboot | AirBridge firmware outdated | Update via SpeechControl → Tools → Firmware Update. |
Open the Control Center and navigate to the 'Support' tab to check for the latest software version.
Sometimes, the PDCC requires administrative privileges to send commands to other programs. 3. Poor Audio Quality
: For wireless models, ensure both the microphone and the AirBridge/docking station are connected during the update to avoid "bricking" the device. 📖 User Guides & Documentation
: After installing the SpeechMike Air, run the Dragon “Audio Setup Wizard” and select the microphone as your input source.
| Symptom | Likely Cause | Solution | |---------|--------------|----------| | No audio input | Wrong input device selected | Set “SpeechMike Air” as default recording device in OS sound settings. | | Buttons don’t work in Dragon | Missing button mapping | In SpeechControl, load the “Dragon NaturallySpeaking” profile. | | Intermittent disconnection (DECT) | USB port power saving | Disable “USB selective suspend” in Windows Power Options. | | Mic not charging | Faulty cable or battery | Replace batteries (DECT models) or test with another USB cable (Bluetooth models). | | Pairing lost after reboot | AirBridge firmware outdated | Update via SpeechControl → Tools → Firmware Update. |