Normas Iso 9001 Jun 2026

| Concept | Description | |---------|-------------| | | Managing activities as interconnected processes that function as a coherent system. | | PDCA cycle (Plan-Do-Check-Act) | The engine of the QMS: Plan objectives/processes, Do as planned, Check against policy/objectives, Act to improve. | | Risk-based thinking | Proactively determine what could go wrong (or right) and plan controls. Replaces "preventive action" as a mindset. | | Documented information | Any information that must be controlled (documents = "how we do it"; records = "what we did"). No mandatory manual or procedure names. |

"You see it in organizations that treat ISO as a police checkpoint," says Marcus Thorne, a supply chain analyst for a multinational automotive firm. "They spend two months before the audit frantically updating records, get the sticker, and then go back to their old chaotic ways. Those companies usually fail eventually, not because they lost the certificate, but because they lack the systemic resilience the certificate represents." normas iso 9001