Premium+ plan. Miradore +2 Core Identity & User Management Integrations Miradore connects with major identity providers to automate user list management and eliminate manual data entry. Miradore Microsoft Entra ID (formerly Azure AD): Enables near real-time synchronization of user data, allowing for easy device assignment and ensuring that user lists stay current automatically. Google Workspace: Syncs user data from Google Workspace to Miradore, simplifying the onboarding process for new hires through bulk imports or filtered synchronization based on criteria like department or location. Microsoft Active Directory: A dedicated connector allows for the manual or scheduled import of user information from on-premises Active Directory environments. Miradore +3 Automated Device Enrollment Integrations Miradore leverages native manufacturer programs to facilitate zero-touch deployments, where devices are automatically configured upon first boot. Miradore +1 Apple Business/School Manager: Integrates with Apple’s portal for bulk device enrollment and app license purchasing. Google Zero-touch Enrollment (ZTE): Miradore acts as a Google Partner to support automated Android device setup. Samsung Knox Mobile Enrollment: Specifically for Samsung devices, this allows for rapid, large-scale deployments with advanced security settings. Miradore +1 Enhanced Support & Management Tools To provide comprehensive IT oversight, Miradore integrates with external software and specialized configuration tools. Miradore +1 GoTo Resolve (formerly LogMeIn): A native integration that provides built-in remote support, allowing administrators to initiate attended screen-sharing sessions directly from the Miradore console for troubleshooting. TeamViewer: Offers an alternative for remote assistance and device control within the management interface. Ivanti: A technology partner used for managing operating systems and 3rd party software patches on Windows and macOS. OEMConfig (Android): Supports specialized manufacturer apps like the "Knox Service Plugin" or tools from Honeywell and HMD Global to manage device-specific hardware settings (e.g., keeping NFC permanently enabled). Miradore +3 Miradore API for Custom Connectivity For organizations with unique software ecosystems, Miradore provides a
Report: Miradore Integrations – Ecosystem, Capabilities, and Business Value 1. Executive Summary Miradore is a cloud-based Unified Endpoint Management (UEM) solution, primarily known for its ease of use and strong focus on small to mid-sized businesses (SMBs) and managed service providers (MSPs). While Miradore offers robust core device management (Windows, macOS, iOS, Android), its power is significantly extended through strategic integrations. These integrations allow organizations to connect Miradore with IT service management (ITSM), identity providers, antivirus solutions, mobile device management (MDM) workflows, and business intelligence tools. This report analyzes the current state of Miradore’s integration capabilities, categorizes available and notable integrations, identifies gaps, and provides strategic recommendations.
2. Types of Integrations Supported Miradore supports three primary integration models: | Integration Type | Method | Use Case | |----------------|--------|----------| | API-Based | REST API (OAuth 2.0) | Custom scripts, data sync, automation | | Pre-built Connectors | Native within Miradore | Out-of-the-box compatibility with major platforms | | Webhooks | HTTP callbacks | Real-time event-driven actions (e.g., device enrollment, compliance change) | Miradore’s API is documented and allows full CRUD operations on devices, users, policies, and inventory.
3. Key Integrations (Categorized) 3.1 Identity & Access Management (IAM) Integration with identity providers enables automated user provisioning and authentication. | Integration | Type | Function | |-------------|------|----------| | Microsoft Entra ID (Azure AD) | Native / SCIM | Sync user accounts, groups, and attributes; enable SSO for Miradore portal. | | Google Workspace | API-based | Sync organizational units and users for Android/iOS enrollment. | | Okta | SAML 2.0 | SSO for Miradore admin console. User sync via SCIM (manual configuration). | | JumpCloud | LDAP + API | User provisioning and authentication (community-supported). | miradore integrations
Note: Native SCIM provisioning is currently strongest for Microsoft Entra ID.
3.2 IT Service Management (ITSM) & Ticketing These integrations connect endpoint data to help desks. | Integration | Type | Function | |-------------|------|----------| | Freshservice | API + Webhook | Auto-create tickets based on device compliance events (e.g., jailbroken device). Push device details into Freshservice assets. | | Zendesk | Webhook | Trigger ticket updates when device status changes. | | Jira Service Management | Custom API | Bi-directional asset sync and alert-to-issue linking (requires custom development or Zapier/Make). | | TOPdesk | API | Asset import and status updates. | 3.3 Security & Antivirus (AV) Miradore does not include built-in AV but integrates with third-party endpoint protection. | Integration | Type | Function | |-------------|------|----------| | Microsoft Defender for Endpoint | API | Retrieve threat status and display within Miradore device view. Initiate scans remotely. | | Bitdefender GravityZone | API | Sync threat alerts and compliance status. | | SentinelOne | API | Pull threat detection events into Miradore inventory. | | Malwarebytes | Webhook | Receive isolation/compromise alerts. | 3.4 Mobile Device Management (MDM) & App Ecosystem | Integration | Type | Function | |-------------|------|----------| | Apple Business Manager (ABM) | Native | Automated device enrollment (ADE) for iOS/iPadOS/macOS. App assignment via VPP. | | Android Zero-Touch | Native | Out-of-box provisioning for corporate-owned Android devices. | | Managed Google Play | Native | Push private/public apps to Android devices. | | Windows Autopilot | Native | Automated Windows enrollment with OOBE branding. | 3.5 Automation & Workflow Platforms | Integration | Type | Function | |-------------|------|----------| | Zapier | Zapier platform | Connect Miradore to 5,000+ apps (e.g., Slack, Trello, Google Sheets). Example: Send Slack alert when device compliance drops. | | Make (Integromat) | HTTP module | Complex multi-step automation (e.g., enroll device → assign policy → notify team). | | n8n | Webhook + API | Self-hosted automation scenarios. | | Power Automate | HTTP + Premium connector | Microsoft-centric workflows (requires custom connector or HTTP action). | 3.6 Reporting & Analytics | Integration | Type | Function | |-------------|------|----------| | Power BI | API + OData | Build custom dashboards using Miradore’s exportable data. | | Google Looker Studio | API + JSON | Visualize device inventory, OS versions, compliance trends. | | Grafana | API | Real-time monitoring dashboards (advanced users). |
4. Missing or Limited Integrations (Gaps) The following are not natively supported and require custom development or third-party automation tools: | Desired Integration | Limitation | |---------------------|-------------| | ServiceNow | No native connector; requires API scripting or Zapier. | | Slack/Microsoft Teams | No direct webhook UI; must use Zapier or custom HTTP calls. | | Patch management (third-party) | Miradore patches OS and Microsoft apps only. No native integration with PDQ, Chocolatey, or Automox. | | Remote support tools | No native integration with TeamViewer, AnyDesk, or Splashtop. | | IT asset management (ITAM) full lifecycle | Basic asset tracking exists, but no integration with Snipe-IT or AssetSonar. | Premium+ plan
5. Business Value of Integrations | Use Case | Integration Enabled | Business Impact | |----------|---------------------|------------------| | Automated onboarding | Entra ID + ABM + Android Zero-Touch | Reduces IT setup time by 80%+; enforces zero-touch deployment. | | Security response | Defender for Endpoint + Freshservice | Ticket auto-created when threat detected → faster remediation. | | Compliance reporting | Power BI + Miradore API | Real-time board-level dashboards on device posture. | | MSP multi-tenant operations | Zapier + PSA tools (e.g., HaloPSA) | Sync device data to billing and ticketing systems. |
6. Recommendations For SMBs
Start with Entra ID sync + ABM/Android Zero-Touch + Zapier for lightweight automation. Avoid custom scripting unless you have dedicated developer resources. Google Workspace: Syncs user data from Google Workspace
For MSPs
Leverage Miradore API + Power Automate to sync device counts into billing platforms. Use webhooks to push device enrollment events to your PSA system.