The system was decentralized. Every police station (Thana) was an island. Records were kept in ancient, dilapidated registers (roznamcha). If a police officer stopped a suspicious person at a checkpoint, they had no way of knowing if that person was a proclaimed offender in the next district over, or if they were using a fake identity. The police were reactive, often criticized for incompetence, and the concept of "policing by data" was non-existent.
"Dead zone," Arjun noted.
"Listen closer," she whispered.
The Punjab Police's CMS is a mobile application designed to provide citizens with a convenient way to access various police services, such as filing complaints, reporting crimes, and tracking the status of their applications. cms punjab police
The mandate was clear:
Punjab Police Headquarters, Chandigarh. Cyber Crime Division. Present Day. The system was decentralized