The fingerprint reader is a common pain point. After a clean Windows 11 install, Windows Hello says “No compatible fingerprint scanner.” You need the specific (not just the generic Synaptics WBDI). Even then, the sensor is slow compared to Apple’s Touch ID. It fails to recognize my print about 20% of the time. The driver works, but the hardware is mediocre. Windows Hello IR camera is far better on this laptop.
These are the foundation. Without them, other components may not be recognized by the operating system. hp elitebook 840 g7 drivers
Poor microphone quality in Teams calls or flickering displays. The fingerprint reader is a common pain point
If a specific component isn't working after an update, you can use the to roll back the driver: Right-click the Start button and select Device Manager . Find the malfunctioning component (e.g., Network adapters). Right-click the device and select Properties . Under the Driver tab, click Roll Back Driver . It fails to recognize my print about 20% of the time