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: Verify that essential Citrix services (Broker, High Availability Service, Licensing) are "Running" on all Delivery Controllers.

: Use the built-in Citrix Workspace Troubleshooting Tool by right-clicking the icon in the system tray.

: Ensure port 1494 (ICA) and 2598 (Session Reliability) are open from the client/Gateway to the VDA. 4. User Session Launch

: If the app hangs, use "Reset App Data" or "Reset Receiver" under Advanced Preferences. Phase 2: StoreFront & Authentication

He capped the marker. The flowchart was crude, ugly, and looked like a child's drawing of a subway map. But in the chaos of a million-dollar outage, it wasn't intuition that saved the day. It was the map.

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